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Ulefone screen problems...help ..

Posted: Sun Aug 14, 2022 12:13 pm
by Tramp
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IMG_20220813_114306.jpg (82.33 KiB) Viewed 1448 times
Okay 6mnth old ulefone armor 14 rugged brick...on Friday it went funny on screen..inc pic...the screen is still receptive to touch and everything else is as normal...its running android 11....never dropped or left in hot sun...it was in holder in lorry when opps that's not right....I've done a factory reboot and fully charged too..

The China folks are slow to respond....any help or advice greatly received...great phone with 10,000mh battery lasts all week and the osmand mapping is better than garmins ..

It was bought new ofvuk ebay seller who isn't answering my messages....
Cheers..

Re: Ulefone screen problems...help ..

Posted: Sun Aug 14, 2022 6:12 pm
by Snaf MKII
Ulefone have a 12 month warranty if bought from an authorised reseller. Go direct, I've got four of them on various dirt bikes and never had an issue.

Re: Ulefone screen problems...help ..

Posted: Sun Aug 14, 2022 7:19 pm
by berin
Snaf MKII wrote:Ulefone have a 12 month warranty if bought from an authorised reseller. Go direct, I've got four of them on various dirt bikes and never had an issue.
Just out of interest, why have you had four if you’ve never had an issue?


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Re: Ulefone screen problems...help ..

Posted: Sun Aug 14, 2022 8:10 pm
by Tramp
Yes snaf, it was a authorised seller and yes its 12mnths warranty but Ebay sellers aren't the best at honouring manufacturers warrants...I contacted them politely reminding them of its warranty..

Great phone for the price and it's great on a motorbike, mountain bike or any car ,van etc...

Re: Ulefone screen problems...help ..

Posted: Mon Aug 15, 2022 7:18 am
by Snaf MKII
berin wrote: Sun Aug 14, 2022 7:19 pm
Snaf MKII wrote:Ulefone have a 12 month warranty if bought from an authorised reseller. Go direct, I've got four of them on various dirt bikes and never had an issue.
Just out of interest, why have you had four if you’ve never had an issue?


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One for Liz, one for me, one for the TEC if Liz doesn't ride and one for spare that also lives on the BMW. I've picked all but one up new in box for less than £70 each.
We only use them for navigation, here and abroad with OziExplorer or Alpine Quest.