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eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 1:40 pm
by Thedktor
OK here's the thing, bought a car phone charger couple of months back and its now expired. The eBay seller is refusing to help and I'm wondering what can be done.
It was only a few quid but on principal, as the seller is being so unhelpful, I want a resolution of some kind!
EBay don't seem to offer any support once the 28 days are up, or am I missing something?
Thanks for any suggestions...
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 3:29 pm
by 92kk k100lt 193214
I had a similar problem one time. Bought a second one, this mysteriously didn't work after getting it and sent it back for replacement........
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 3:36 pm
by JimboF650
You didn't see the BBC's Rogue Traders programme - you wouldn't be buying electrical items of ebay if you did. I buy of ebay, but would now only buy from trusted electrical manufacturers (and not off ebay most of it is fake).
(Sorry this doesn't help with your question).
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 3:38 pm
by 92kk k100lt 193214
92kk k100lt 193214 wrote:I had a similar problem one time. Bought a second one, this mysteriously didn't work after getting it and sent it I mean the old non working one back for replacement........
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 4:14 pm
by RandG
Cheap stuff on ebay is cheap for a reason. I've done it also with a car phone charger, lasted about a fortnight, recently bought a set of bars, though not exactly cheap, they were rubbish quality, but I bought them cause they were cheaper than renthals.
Usual rules apply, buy cheap, buy twice, get over it, learn and move on, we've all done it.
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 4:28 pm
by Bernard Smith
I've just been routing around ebay for some time - I use it a lot.
It seems your screwed.
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 5:13 pm
by sprintster
I buy nearly everything off ebay,because I hate going into shops.There's usually not a problem but I am aware that if I buy something from China and it turns out to be crap I'm not going to the hassle and expense of sending it back so I wouldn't buy anything expensive from there.If you're expecting a one year gaurantee for something costing a couple of quid shop locally and keep your receipt.
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 5:27 pm
by zimtim
How did you pay for it. If it was on credit card you can give them a call they may be able help, also if through PayPal they can also be a help. Distance selling right and consumer rights shouldn't really be affected. Not sure if you can open a case in ebay for faulty goods after a period or if mutually good feedback has been given by both parties.
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 5:53 pm
by Bernard Smith
zimtim wrote:How did you pay for it. If it was on credit card you can give them a call they may be able help, also if through PayPal they can also be a help. Distance selling right and consumer rights shouldn't really be affected. Not sure if you can open a case in ebay for faulty goods after a period or if mutually good feedback has been given by both parties.
The Ebay refund system can't be used as far as I could work out.
Re: eBay Sellers and Warranty
Posted: Thu Feb 05, 2015 5:56 pm
by Butch
I think you've done well to have it last for 2 months.
I'm on my fourth phone charger in the last year. 1st one about £6 from a local garage lasted a week. They did exchange it though and that one lasted about 4 weeks, I gave up with them after that.
Next one on ebay cheap again stopped working after about a month. The one I have now is in its 7 month and is still working (fingers crossed it still will now I've jinxed it) and cost just under £20 from a phone shop.