Page 2 of 6

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 7:23 pm
by TomBoyNI
Surely I will not be paying for it, I never fitted a roof rack?

And I will check the service book now!

Cheers again people

Oh and yep it was bought from a VW dealer

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 7:28 pm
by bull
you might see that on cars that have been owned by people that live near the sea for many years, salt air you see,

but i never see it in a car only a year old, might be a good idea to look and see what its like underneath on the chassis before you bring it back to them,


2012 car, shocking so it is.

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 7:29 pm
by Will
You should be ok if your bought from vw dealer just take it back and show them , bit surprised that it wasn't picked up when it was prepped for sale !!!

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 7:30 pm
by -Ralph-
TomBoyNI wrote:Surely I will not be paying for it, I never fitted a roof rack?
If it was caused by a roof rack somebody else fitted, VW won't be paying for it either, as just as it's not your fault, it's not their's either.

Take it back to the dealer that sold it to you and insist it is repainted.

Accident damage the dealer doesn't have to declare that to you, unless it was an insurance write off. The person who sold it to him doesn't have to declare it either, so he might not even have known about it.

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:04 pm
by special one
-Ralph- wrote:
TomBoyNI wrote:Surely I will not be paying for it, I never fitted a roof rack?
If it was caused by a roof rack somebody else fitted, VW won't be paying for it either, as just as it's not your fault, it's not their's either.

Take it back to the dealer that sold it to you and insist it is repainted.

Accident damage the dealer doesn't have to declare that to you, unless it was an insurance write off. The person who sold it to him doesn't have to declare it either, so he might not even have known about it.
I believe, if you ask the trader "has the car had any accidents or repairs?" and they know about but dont disclose it after you ask them, you have grounds to sue.

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:11 pm
by TomBoyNI
Thanks again everyone, bit gutted that my first day in seven off should have been spent on two wheels, now I have to go and see car people!

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:13 pm
by mikeyboy
take it back and demand a refund or exchange,you really dont want the problems that will cause later ,it has either had a repair or has an unsealed seam somewhere and moisture is being trapped. :(
even if it is repaired the corrosion will have started in the panel joints and will keep comming back ,better to let someone else have the grief.

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:16 pm
by special one
I was just about to post same as above, demand a replacement, not a repair.

This isn't a 4 year old, 30,000 mile car, this is virtually new and was sold as such, kick up a stink.

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:17 pm
by TomBoyNI
This is my concern, however do I have a leg to stand on for a return, at the end of the day this, to me, was an expensive car, one I should be having years of worry free motoring from.

This is a poor start and having had a rusty Subaru Impreza I tried to work with before... Well let's just say that didn't go well!

Re: Help from the car boffins please...

Posted: Tue Jul 09, 2013 8:22 pm
by special one
TomBoyNI wrote:This is my concern, however do I have a leg to stand on for a return, at the end of the day this, to me, was an expensive car, one I should be having years of worry free motoring from.

This is a poor start and having had a rusty Subaru Impreza I tried to work with before... Well let's just say that didn't go well!
I'm 100% certain you have a leg to stand on, not fit for purpose, it's vw that don't have a leg to stand on.

In fairness, I don't think you'll have to much trouble with them, I bet they will be as shocked.