BMW dealerships.

[SteveW]

Their bikes may not be much more expensive than their rivals, but by God their customer service is light years ahead.
I've only experienced Williams Manchester and Bowkers Preston, but BMW dealerships are great places, free coffee and biscuits are just the start, helpful, friendly staff who understand customer service.

[RandG]

I got to agree totally, the manner in which you're treated at my local BMW is something I've never experienced at any other dealer in all my years.

[threepot]

It'll all change when we leave the EU. :whistle:

[Whippet]

:laugh: Don't be taken in by the Free biscuits and Coffee, if your bikes in for service or your buying, your paying for it, I think it's £90 an hour +VAT. I agree their service is very good . I can beat that though, if you want service that knocks BMW into touch, go to Bolton CCM, BMW are not in the same class. (thumbs)

[Rederic]

Without doubt Steve light years ahead of the rest


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[SteveW]

Yes chaps, it's a premier product for the discerning gentleman. :laugh:

[johnnyboxer]

Yep

Always had good service

[micksea]

the coffee and biscuits are definetly not free :dry:

[Mad Hatter]

A couple of years ago I was looking for a new bike to use entirely as a toy, would've been on finance and was going to buy new, probably with loads of bling thrown in. I went into all the main dealers by me and the best one from a sales point of view was the Harley dealer, free coffee, free biscuits, free sausage sandwich, Christ they even di a free bbq in the summer. The sales guy had got all the time in the world for me and even took the time to introduce me to the service guys to have a chat with them. I was very surprised at the prices for the services s well, a lot less than I figures they would be.

I didn't end up buying the bike in the end unfortunately because I realised I wanted a different job before a new bike but if I ever buy a brand new bike as a road tot I'll be straight back in there.

As a comparison all the other dealers didn't even acknowledge I'd walked in, apart from the yam dealer where I was a regular anyway as I used to use them for everything else on my other bike at the time, even though it was a Honda :blink:

[SteveW]

In fairness Harley, KTM and Triumph aren't far behind BMW in regard to front of shop appeal, Japanese bike dealers are stuck in the 70's and haven't upped their game.
I think it's vital that a salesman should fake interest in my inane ramblings whilst I consume free biscuits and coffee.