KLIM warranty.....great.

Does my ass look big in these?
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OnHellas
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KLIM warranty.....great.

Post by OnHellas » Mon Feb 24, 2020 10:13 am

My Klim Badlands trousers started to leak slightly after 35,000 miles or so.

Originally purchased for The Adventure Bike Shop in early 2018 I contacted them for help.
As usual their super customer service kicked in. I sent the trousers to them, they forwarded them to KLIM or wherever the warranty stuff goes.
A few weeks later and the trousers are back. Repaired, no quibbles, no hassles.

I haven’t tested them yet but I am very pleased with the outcome so far. A quality product with great after sales backup.

Adventure Bike Rider New Issue Out Now
daveuprite
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Re: KLIM warranty.....great.

Post by daveuprite » Mon Feb 24, 2020 10:36 am

That's excellent service.

I wonder if they would repair for free a pair of dakar pants ripped and burnt by a nob who can't stop crashing?

OnHellas
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Re: KLIM warranty.....great.

Post by OnHellas » Mon Feb 24, 2020 1:18 pm

daveuprite wrote:
Mon Feb 24, 2020 10:36 am
That's excellent service.

I wonder if they would repair for free a pair of dakar pants ripped and burnt by a nob who can't stop crashing?
I used to have a pair like that......I reckon that they must have been from the same batch.

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